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Online Services Account Help

Contact Us:

  • For questions about renewal requirements, expiration date questions, status change requests, etc., email: dora_dpo_renewalline@state.co.us or call 303-894-7800.
  • For technical issues when renewing online email dora_dpo_onlinelicenses@state.co.us or call 303-894-7800.

GO BACK TO MY ACCOUNTwww.dora.colorado.gov/professions/onlineservices

You can update the compatibility view within Internet Explorer by doing the following:
  • Click on "Tools"
  • Select "Compatibility View" ->The "Compatibility View Setting" screen will display
  • Add the website url to “Add the website” and click on “Add” button
  • Close the box and the page you added will refresh immediately. You will now be able to access the online application without the loading issues mentioned.


-          The following may prevent you from accessing your account:
o   If you have recently applied for licensure, please allow 10 days before attempting to access your information in our system.
o   You may have a typographical error in your Social Security Number or last name. If this is possible, please attempt again by clicking here. Make sure that you are typing your last name exactly as it is listed on your license.
o   If you have confirmed that you are typing the information correctly, there may be an error in our system regarding your information. Please contact us at dora_dpo_onlinelicenses@state.co.us or 303-894-7800 to confirm your information.



Lookup a Colorado License





-         At this time, you cannot create a new user account. Please visit your profession or business home page for further application instructions.Go to www.dora.colorado.gov/professions, select your profession/business and click on “professionals.”









-        Currently users without a United States Social Security Number cannot register their account online. Please contact the System Support Unit at: dora_dpo_onlinelicenses@state.co.us or 303-894-7800 to receive information on how to access your account.




-        If you need to update your mailing address or phone number, click the "Update Your Contact Information" link on the left menu. Click on your record and follow the prompts to either select a previous address on file or create a new address record.



Click the link in the upper right hand corner titled "My Account." Your email address of record will display at the top of the page. Click the link next to it titled "Change." You will be able to enter your new email address here. After you enter your email address and click “Update,” the system will send a verification link to the email account provided. You will have to access your email account and click the link provided before continuing into your account.


Click on the “Check the status of a Pending Application” link on the left menu. Here you will be able to view the status of any new, reinstatement, reactivation or renewal application. You will be able to review any incomplete items with instructions on submitting additional information.


If your license is in a renewal period (within 6 weeks of the license expiration date) you will see a link on the left menu titled “Complete License Renewal.” Click on the link and follow the instructions and prompts to renew your license. **If you do not have this link available then your license is not currently in renewal.*** If you feel this is in error, please contact us at dora_dpo_onlinelicenses@state.co.us or 303-894-7800.


The Affidavit of Eligibility is required by Colorado law to be completed prior to any new issuance, renewal or reinstatement of a license to prove legal residence. If you have not completed one within 30 days of renewing your license you will receive a notice message explaining that you must do so prior to renewing. To complete your Affidavit of Eligibility, click the link on the left menu titled "Affidavit of Eligibility Submission” and follow the prompts to complete and submit.


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1560 Broadway, Suite 1350, Denver, CO 80202 Email
(303) 894-7800 - Phone (303) 894-7693 - Fax