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Telephone FYI Publications

Telephone Issues

Understanding telephone utilities' responsibilities and services to their customer:

FYI# Publication
T-1   How Local Calling Areas are Determined pdf file
T-2   What is Basic Telephone Service? pdf file
T-3   Understanding Your Phone Bill pdf file
T-4   Solving Problems and Answering Questions About Unregulated Telephone Services pdf file
T-5   Your Rights as a Telephone Company Customer pdf file
T-6   Understanding the Repeal of the State Low-Income Telephone Assistance Program pdf file
T-7   Telephone Company Line Extensions and Construction Charges pdf file
T-8   Answering Questions About Operator Service (and Inmate Service) Providers pdf file
T-9   What Happens if Telephone Service Is Not Available When I Request It? pdf file
T-10   Understanding Your Charge for the Colorado Universal Service Fund pdf file
T-11   What Happens If My Telephone Service Is Changed Without My Permission? pdf file
T-12   Understanding Regulation of Qwest's Local Telephone Services pdf file
T-13   Understanding PUC Regulation of Voice over Internet Protocol (VoIP) Services pdf file

 

 

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1560 Broadway, Suite 250, Denver, CO 80202
(303) 894-2000 - Phone (800) 888-0170 - Permits and Insurance (800) 456-0858 - Consumer Assistance (303) 894-2065 - Fax