Contact the PUC

Colorado Public Utilities Commission
1560 Broadway, 2nd Floor, Suite 250
Denver, Colorado 80202

Commission office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday

• PUC website: dora.colorado.gov/puc
• Main Telephone Number: 303-894-2000
  - Outside Metro Area (but within Colorado only) 1-800-888-0170
  PUC email (not complaints):  DORA_PUC_Website@state.co.us
  

• FAX numbers - main: 303-894-2065
• TTY: dial 711 then 303-894-2512 (Joe Benedetto)

Consumer Assistance & Complaints-telephone hours are 8:00 a.m. to 5:00 p.m., Monday through Friday

• Online Complaint forms - from our home page, click "Consumers", then "Comments & Complaints"
• PUC Consumer Complaints via email: dora_puc_complaints@state.co.us  (NOT case sensitive address)
• Local Complaint Line: 303-894-2070
  or Outside Metro Area Complaint Line (but within Colorado only) 1-800-456-0858
• Consumer Assistance & Complaints fax: 303-894-2532
  
  

Related External Entities' Telephone Contacts

• Building premises, Security Desk, 1560 Broadway, Denver 303-830-1224
• Attorney General's Office (main) 303-866-4500
  - AG's fax (general) 303-866-5691
  Attorney General's Office Consumer Complaint Line
  - Outside Denver but in Colorado - 1-800-222-4444
  - in Denver or Out of State - 303-866-5189
• Black Hills Energy/Electric 24 hour Customer Service: 1-888-890-5554
  Black Hills Energy/Gas 24 hour Customer Service: 1-888-890-5554
  Black Hills Energy/Emergency Assistance: 1-800-694-8989
  Black Hills Energy/Call Before You Dig: Dial 811 or 1-800-922-1987
• Department of Regulatory Agencies Consumer Complaints 1-800-886-7675
• Federal Communications Commission FCC 1-888-225-5322
• Colorado Office of Consumer Counsel (OCC) 303-894-2121
  - OCC Fax 303-894-2117
• Motor Vehicle (State) 303-205-5600
• Motor Vehicle (Denver) 303-376-2200
• Office of Pipeline Safety (Federal) 720-963-3160
• Relay Administrator Number: TTY Calls: 303-894-2512
  - Relay Administrator Number: Voice calls: Dial 711, ask Relay Operator for TTY 303-894-2512
• Secretary of State 303-894-2200
• State Operator 303-866-5000
• State Patrol - Headquarters 303-239-4500
  - State Patrol - Dispatch 303-239-4501
  - State Patrol - HazMat 303-273-1900
• State Telephone Directory
• CenturyLInk QC Customer Service 1-800-244-1111 (residence)
  or 1-800-481-4700 (business)
• Utility Notification Center of Colorado 1-800-922-1987
• Xcel (Public Service Company of Colorado) Business Customer Service 1-800-481-4700
  - Xcel Energy Customer Service 1-800-895-4999
  - Xcel Gas Emergency/Gas Odor 1-800-895-2999
  - Xcel Electric Emergency Outage 1-800-895-1999