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Title 40, Article 10.1, C.R.S. governs the Commission's role in the regulation of common and contract carriers of passengers.
COMMON CARRIERS are statutorily declared to be a public utility and must serve the public indiscriminately. Common carriers offer call-and-demand and/or scheduled services. Call-and-demand services are defined in Commission rules and include:
Common carriers are issued a Certificate of Public Convenience and Necessity (CPCN), which is considered a property right. The CPCN obligates its holder to indiscriminately serve the public need. The authority issued by the Commission specifies the type of service to be provided and the geographic area to be covered. As public utilities, these carriers are subject to the broadest regulation, including but not limited to: rates, quality of service, insurance, vehicle safety, driver safety, and record keeping.
CONTRACT CARRIERS are limited to providing service pursuant to a contract that addresses unique customer requirements at a price not less than that of existing common carriers. These carriers are issued a permit which authorizes them to perform agreed upon services for their contracted customer. There is no obligation or ability to serve the general public. Contract carrier regulation is more limited in practice, but still includes: rates, quality of service, insurance, vehicle safety, driver safety, and record keeping.
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