- About Us
- DORA Home
The Public Utilities Commission (PUC) serves the public interest, which requires balancing the needs of customers and utility service providers. Identified objectives meet the agency's mission, thereby balancing the needs of both customers and utility service providers. Objectives have been developed within the areas of Rates, Service, Safety and Infrastructure, and are identified as follows: ·
PUC program objectives are achieved by issuing regulatory authorities that allow utilities to operate; creating standards; assisting and providing education to the public; enforcing and verifying compliance with PUC requirements; and administering direct service programs.