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The Office of Consumer Counsel (OCC) represents the interests of residential, small business and agricultural consumers before the Public Utilities Commission, certain federal agencies (such as the Federal Communications Commission), and in the courts on appeal. The OCC is Colorado's consumer advocate in electric, gas and telecommunications utility rate and rule making matters. The office represents consumers by participating in complex utility cases. The OCC examines the technical evidence filed by the utility, provides expert testimony on consumers' behalf, cross-examines other witnesses, makes legal arguments, and represents consumers in settlement negotiations. Approximately 40 other states have utility consumer advocate offices similar to the OCC.
The Office of Consumer Counsel (OCC) fulfills part of its statutory obligation by intervening and advocating for Colorado consumers after a utility has applied for an increase in rates. As a normal course of business, the OCC relies on the testimony of both rate and financial analysts and external consultants with specialized expertise resulting in substantial cost savings to residential, small business and agricultural consumers.
Following the links for additional information concerning the electric industry, the gas industry, and the telephone industry, as it effects residential, small business, and agricultural ratepayers in the Colorado.