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DORA is committed to having businesses thrive in an environment that protects consumers. In the long run, what is good for consumers is good for business.
DORA’s philosophy is that regulation outlines an equitable playing field within which both businesses and consumers can operate. That playing field must remain flexible, expanding or contracting when necessary to meet current needs.
We will achieve our mission through:
Communication of consumer rights, and professional and business responsibilities
Consistent application of professional standards and enforcement of regulation
Connection of regulatory activities and economic development
DORA is a diverse department. I encourage you to explore our website and see the work being done by our various divisions. The website also has many tools, tips and services geared for consumers, professionals and businesses.
I invite you to contact one of our divisions if you cannot find an answer to your specific question. Also, please feel free to contact me if you have questions or concerns about DORA’s services.
Barbara J. Kelley